Privacy Policy

Effective Date: 29-01-2024

Thank you for visiting Dubai Electricals. Your privacy is important to us, and we want to make sure you feel comfortable using our website. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information We Collect:

We collect the following types of information:

Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping address, and phone number.

Payment Information: If you make a purchase, we collect your payment details, such as credit card information. Please note that we do not store your payment information; it is securely processed by our payment gateway.

Device Information: We may collect information about the device you are using to access our website, such as IP address, browser type, and device identifier.

Cookies: We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

We use your information for the following purposes:

To process and fulfill your orders.

To communicate with you regarding your orders, promotions, and updates.

To improve our website and services.

To prevent fraud and ensure the security of our website.

Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service providers who help us with order fulfillment, payment processing, and other business operations.

Law enforcement or government authorities if required by law.

Your Rights:

You have the right to:

Access and update your personal information.

Opt-out of marketing communications.

Delete your account and personal information.

Security:

We take reasonable steps to protect your personal information, but no online platform can guarantee absolute security. Please keep your login credentials confidential.

Cookies:

We use cookies to improve your browsing experience. By using our website, you consent to the use of cookies.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at:

Dubai Electricals 

Royal BR General Trading F.Z.E 

Shop No- C26, China Mall, Ajman, UAE 

E-mail: contact@dubaielectricals.com 

Phone: +971564656087 

Customer Service Hours: Monday to Saturday, 11:00 AM to 10:00 PM