Terms of Service

Effective Date: 29-01-2024

Thank you for choosing Dubai Electricals. We appreciate your trust in our services. Please review the following terms to ensure a smooth and enjoyable shopping experience.

Acceptance of Terms:

By using our website, you agree to abide by these Terms of Service. If you disagree with any part of these terms, please refrain from using our services.

Ordering and Payments:

Ordering: When you place an order, you’re making an offer to buy our products. We’ll do our best to fulfill your order promptly.

Payment: We accept Cash on Delivery (COD) and payments through the secure Stripe gateway. Your payment details are encrypted for security and not stored by us.

Shipping and Delivery:

We offer free standard delivery across the United Arab Emirates. While we aim to deliver promptly, please note that delivery times may vary based on your location.

Returns and Refunds:

We want you to be satisfied with your purchase. If you’re not happy, you have 30 days to return the product and request a refund. Please check our Return Policy for more details.

User Accounts:

To access certain features, you may need to create a user account. Keep your login details safe, and let us know if you suspect any unauthorized access.

Intellectual Property:

All content on our website, including text, images, and logos, is our intellectual property. Please respect our copyrights and trademarks.

Limitation of Liability:

We strive to provide quality products and services, but we’re not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Governing Law:

These Terms of Service are governed by the laws of Ajman, United Arab Emirates.

Changes to Terms of Service:

We may update these terms occasionally. The latest version will be posted on our website with the effective date.

Contact Us:

If you have any questions or concerns about our Terms of Service, please reach out to us at:

Dubai Electricals

Royal BR General Trading F.Z.E

Shop No- C26, China Mall, Ajman, UAE

E-mail: contact@dubaielectricals.com

Phone: +971564656087

Customer Service Hours: Monday to Saturday, 11:00AM to 10:00 PM

Thank you for choosing Dubai Electricals. We look forward to serving you!